SHIPPING INFORMATION
At Domzae, we focus on delivering thoughtfully designed home wellness products that are worth the wait. Below is everything you need to know about our shipping process.
ORDER PROCESSING
All orders are processed within 1–3 business days after payment confirmation. Once your order is processed, you will receive a confirmation email with tracking details as soon as your package ships.
SHIPPING TIME
Our products are carefully fulfilled through trusted international partners.
Estimated delivery time:
7–18 business days, depending on your location and local courier operations.
Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, or courier delays.
SHIPPING COST
We currently offer FREE SHIPPING on all orders unless stated otherwise on the product page.
TRACKING YOUR ORDER
Once your order is shipped, you will receive a tracking number via email.
Tracking updates may take 24–72 hours to appear after shipment.
You can also track your order anytime using our Order Tracking page.
WHY DELIVERY TAKES TIME
To ensure quality and fair pricing, our products are shipped directly from specialized facilities outside the United States. This allows us to offer uniquely designed products without the heavy markup of traditional retail warehouses.
We believe in transparency, and we appreciate your patience while your order makes its journey to you.
ADDRESS ACCURACY
Please ensure that your shipping address is entered correctly at checkout. Domzae is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
PAYMENT SECURITY
All payments are securely processed through Shopify Payments.
Shopify uses industry-leading security and encryption standards to protect your payment information at all times.
NEED HELP?
If you have any questions about your order or shipping, feel free to contact us via our Contact Us page. We’re always happy to help.